A 99.9% Server Uptime
The principal advantage of developing your very own cloud hosting platform is that you do not have to worry about compatibility – you configure a particular set of software apps in such a manner as to be compatible with a given set of hardware components. The end result is something a lot more steady and dependable, since there are much less possible chances of failure. We’ve built our cloud hosting system using tried and trusted hardware elements together with a heavily customized version of Security–Enhanced Linux in an attempt to create an incredibly secure environment for your web sites.
That’s the reason why, with each of our Linux cloud packages plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to deliver a first–rate hosting service, you can rarely rely on the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure a hyper–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not satisfied with our services, or if you consider them inadequate, or if you decide that you need a Linux VPS hosting packages instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control over your domain names even when you delete your account with us.
24/7 Technical Support
We have meticulously chosen each member of our 24x7 support team so that we can provide the best support service you can get. Each of our tech support engineers has several years of experience working with hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available 24/7 – you will be able to reach them at any moment and they’ll reply back to you as soon as possible.
Their average ticket response time is below twenty minutes, while with other web hosting suppliers you are forced to wait for days. Plus, we offer a 1–hour response time guarantee. No matter what happens, your questions will be replied to in less than 60 minutes.