Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is educated to fast address all our Linux cloud packages customers’ problems and information inquiries. Through our ticket system, you’ll be able to fill in your question and a support staff fellow member will likely go back to you within max sixty minutes. In reality, practice has proved that the typical reaction period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of competent techs which are prepared to answer your inquiry right away. You can contact the tech support staff by opening a customer assistance ticket from your Control Panel or by sending us an e–mail message. On working days, you may also contact us on the phone or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a broad education base into the Control Panel so its possible to obtain helpful step by step guidance anytime. Each section of the Control Panel has its own contextual help area having a list of how–to content articles. We have also prepared video clips to provide you with a greater idea of just how to execute any presented task.