An Intuitive Help Section
You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into our Control Panel. It offers an elaborate knowledgebase with commonly asked questions and exhaustive educational articles prepared by our professional customer support team.
How–To Video Clips
If you would like to watch how an action is accomplished or how a problem is solved, rather than just reading about it, have a look at our selection of how–to video tutorials. They cover many different issues and will help you swiftly understand how to work with the Control Panel.
A Sixty–Minute Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute response guarantee. A team of knowledgeable technical support engineers will be available to you to answer all the queries that you could possibly have. During non–busy periods, an answer will be provided within just 20 minutes.