Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into our Control Panel. It offers an elaborate knowledgebase with commonly asked questions and exhaustive educational articles prepared by our professional customer support team.

  • Top quality support service
  • How–To Video Clips

  • If you would like to watch how an action is accomplished or how a problem is solved, rather than just reading about it, have a look at our selection of how–to video tutorials. They cover many different issues and will help you swiftly understand how to work with the Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute response guarantee. A team of knowledgeable technical support engineers will be available to you to answer all the queries that you could possibly have. During non–busy periods, an answer will be provided within just 20 minutes.